After longing to own a personal player and with the money saved over months, a walkman is purchased. The model is not available in India and makes it an exclusive one among the other players around. People spend time to investigate the functions of the player and suddenly one fine day the software is corrupted. The files don’t play, songs swap with each other and the player becomes an un-functional device.
It’s sad that a newly bought player after long time goes dysfunctional. It had helped out to burst time and the songs have helped a lot in coming out of tense/stress situations. Suddenly without the player playing it makes feel like one hand is lost. It needs to be serviced.
But, the warranty is not applicable in India. Service cost has to be paid. It’s an unknown cost. There are several other commitments for the money in hand. A thought of sending it back the place of purchase is also there. But there is no one flying to take it. An attempt to repair it is also done but it got failed fearing the costs. Missing the player for a long time and after a wait of over 2 months, it is decided to make it function at any cost.
It is taken to a specialist and had to be examined for over half an hour. Cost based on time spent is calculated, minimum service cost is added to it and total approximate cost is calculated in advance before hearing the big shot.
The player is checked well on its functions and taken into custody. A form is filled on the customer details and card is taken out to be swiped as there is no cash. The card is given in the counter and the girl across the counter poses a “What is this for?” look.
A service bill is asked for the payment and the answer for it comes as “No Bill”. A question rises on how come an authorized service center cannot give a bill for the money to be paid and then comes the reply “You need not pay for this”. Oh! Uh!!
It’s sad that a newly bought player after long time goes dysfunctional. It had helped out to burst time and the songs have helped a lot in coming out of tense/stress situations. Suddenly without the player playing it makes feel like one hand is lost. It needs to be serviced.
But, the warranty is not applicable in India. Service cost has to be paid. It’s an unknown cost. There are several other commitments for the money in hand. A thought of sending it back the place of purchase is also there. But there is no one flying to take it. An attempt to repair it is also done but it got failed fearing the costs. Missing the player for a long time and after a wait of over 2 months, it is decided to make it function at any cost.
It is taken to a specialist and had to be examined for over half an hour. Cost based on time spent is calculated, minimum service cost is added to it and total approximate cost is calculated in advance before hearing the big shot.
The player is checked well on its functions and taken into custody. A form is filled on the customer details and card is taken out to be swiped as there is no cash. The card is given in the counter and the girl across the counter poses a “What is this for?” look.
A service bill is asked for the payment and the answer for it comes as “No Bill”. A question rises on how come an authorized service center cannot give a bill for the money to be paid and then comes the reply “You need not pay for this”. Oh! Uh!!
1 comment:
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